Patient Library

Megabacteria is actually a yeast organism called Macrorhabdus ornithogaster, or avian gastric yeast.

Signs and symptoms of poisoning, common toxins and what to do if you think your pet has been exposed to a poison

Tips for exporting your pet and travel outside of the EU - and how we can help.

Key things you need to know when keeping birds as pets - housing, enrichment, diets, exercise, environment, toxins, light and more

Any bird may be affected by Aspergillus species, but it is most commonly associated with birds of prey and with parrot species that are taking a seed-based diet.

Answers to questions you may have about pet euthanasia and how we can help

Key things to know and do when keeping cats or ferrets, including tips on diet, exercise, enrichment, microchipping and general health

In this video, vet Charlotte shares her advice on things you can do to help prepare for the death of a pet, euthanasia, and how we can support you through this very difficult time.

Diabetes mellitus is an extremely common condition in cats, people and various other species – it can affect dogs, rodents, birds and many more.

Advice for dealing with bleeding blood feathers, which also applies to bleeding nails

Tips for treating minor wounds, such as cuts and grazes, at home.

Why brushing it's important to brush your pet's teeth, and how to go about it

All the do's and don'ts of keeping snakes

Pet dental care and oral health are key to keeping them happy and healthy. The right diet, water and enrichment can help, as can daily brushing (species-dependent!)

All the things you need to consider for looking after your tortoise well

There are many strains of adenovirus, and the vast majority are adapted for a specific host species so often cause subclinical disease, meaning illness may not be obvious.