Covid-19 Updates

Emergency treatment

To comply with social distancing measures, we have recently announced
along with other veterinary practices across the country that we are now reducing
our visits to emergency appointments only. Please do call us if your animal
requires urgent veterinary attention – we are still here for your pets!

Below is a list of conditions or scenarios that are
considered as emergencies (please call for advice if unsure):

  • Breathing difficulties – this usually presents
    with an increased respiratory effort/rate and/or with blue tinged gums and
  • Collapse
  • Seizure
  • Unremitting pain
  • Difficulty giving birth or passing eggs
  • Injuries where there is bleeding or suspected
    internal bleeding
  • Abdominal distension or bloating
  • Inability to pass urine
  • Inappetence in small animals
  • Loss of balance or circling
  • Known or suspected consumption of a toxic

 The list above is not
exhaustive, and there may be other scenarios that require prompt veterinary
treatment. From tomorrow, we plan to offer a video platform – more information
is to follow! If you have any concerns about your pet at all (however minor),
we will be able to triage and assess your pet using this platform. We will also
be able to offer some routine appointments this way. Medication can be
prescribed as needed and delivery arranged. If your pet is currently on
long-term medication, please continue to order this as you would normally.

 If a visit is deemed necessary following phone triage or video consultation, we will arrange to come out to visit your pet in person and the cost of the video consultation will be deducted from your visit. We will continue to put into place our social distancing measures during visits.

We hope this helps to put your minds at rest (at least where
your pets are concerned!) – Please stay safe and don’t hesitate to contact us
if you have any questions.